In this special FlashPage-Audio episode, Andrew Reed discusses what he feels is the "most important strategic direction" for an organization, as well as how to avoid doing "The San Diego Model."
About Andrew Reed, CPA/System Analyst
Andrew is one of the most influential people in the United States regarding the business operations of hospice. He is perhaps best known for “the Model” - a modern approach to hospice management which creates a high-quality, predictable experience that is financially balanced. The Model helps hospices bring meticulous intention to virtually every aspect of the care experience including phone interactions, visit structures as well as indirect areas that support the frontlines of care. The innovations have helped to create some of the most successful hospice platforms in the history of the movement resulting in the highest valuations, quality scores and phenomenal economic performance. Andrew has worked with over 850 hospices over the past 20+ years.
Andrew formed Multi-View Incorporated (MVI) in 1996 to provide assistance to hospices specifically in the business area. Since then, MVI has multiplied into several different companies including MVI, MVI Systems, MVI Benchmarking and MVI Media. Andrew has personally visited hundreds of hospices.